The facility offers a variety of storage options to meet diverse needs. Customers can choose from climate-controlled units, traditional storage spaces, and various sizes. This flexibility makes it suitable for anyone needing temporary or long-term storage solutions.
Operating hours are customer-friendly. The facility is open from 9:30 AM to 6 PM on Monday, Tuesday, Thursday, and Friday. On Saturday, the hours shift slightly, allowing customers access from 9 AM to 5:30 PM. However, the facility is closed on Wednesday and Sunday, which may help staff maintain the premises and ensure security.
For those looking to inquire about services or make reservations, the facility can be reached at +1 562-988-0511. The knowledgeable staff is available during operating hours to assist customers with their questions and needs.
Security is also a priority at Extra Space Storage. The premises are equipped with 24-hour video surveillance, gated access, and individual unit alarms, ensuring peace of mind for renters.
Moreover, the facility is designed with customer convenience in mind. Features such as drive-up access and elevator service cater to various mobility and access requirements.
In summary, Extra Space Storage stands out as a reliable choice for storage solutions in Long Beach, California. Its high rating and range of services underscore its dedication to meeting the needs of its customers effectively.
Address: 2101 E Carson St, Long Beach, CA 90807
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CALL: +1 562-988-0511
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Reviews of Extra Space Storage
Based on the customer reviews for Extra Space Storage, it’s clear that overall sentiment is overwhelmingly positive. Customers consistently highlight the professionalism and caring attitude of the staff, particularly focusing on Brian and Kirsten.
One reviewer shared how Brian helped them during a difficult time, showcasing his ability to provide not just service but also emotional support. His approach made a tough situation much easier, clearly emphasizing the value of personalized care in customer service.
Kirsten also received high praise, described as an absolute delight. A reviewer noted that after a disappointing experience at another storage facility, encountering Kirsten was like a breath of fresh air. Her knowledge and enthusiasm about her work shine through, which reassured customers they were in capable hands. The comment about her attention to detail and thoroughness further indicates a commitment to providing excellent service.
Customers appreciated the cleanliness and spaciousness of the units. Many described the facilities as being well-lit and secure, reinforcing their confidence in choosing this location. The mention of reasonable pricing adds to the appeal, suggesting that customers feel they are receiving good value for their money.
Moreover, the consistent use of phrases like ”top notch service” and ”best choice” illustrates a strong customer loyalty. One reviewer even stated, “We’re never leaving!!”, highlighting their satisfaction and commitment to the facility.
The reviews reflect a strong sense of community at Extra Space Storage. Customers felt welcomed and valued, leading to a deeper connection with the team and the facility itself. This sense of belonging contributes significantly to the high ratings.
In summary, the sentiment surrounding Extra Space Storage is extremely favorable. The combination of excellent customer service, clean and secure facilities, and affordable pricing creates a compelling narrative. With an average rating of 4.9 out of 5, it is evident that this storage facility is not just a place to keep belongings but a supportive environment where customers feel cared for and appreciated.
