The facility offers a variety of unit sizes, catering to diverse requirements. Customers can find everything from small lockers for seasonal items to larger units for furniture and business inventory. Each unit is designed to ensure safety and accessibility.
Customer service is a focal point at Extra Space Storage. The staff is trained to assist customers in choosing the right storage options. They are approachable and knowledgeable, making the storage rental process smooth and straightforward. Client satisfaction is evident from the positive feedback received regularly.
Operating hours are structured to accommodate various schedules. The facility is open from 9:30 am to 6 pm Monday through Friday, and 9 am to 5:30 pm on Saturday. It remains closed on Sundays, allowing staff to rest while ensuring the facility is available during peak hours throughout the week.
Security measures are robust at Extra Space Storage. The site is equipped with advanced surveillance systems and electronic gate access. These features provide peace of mind for customers storing their belongings.
For inquiries or reservations, potential clients can contact the facility at +1 405-497-7442. Whether a customer requires short-term storage while moving or a long-term solution for business supplies, Extra Space Storage provides a reliable option in the Oklahoma City area.
Address: 9401 S Eastern Ave, Oklahoma City, OK 73160, United States
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Reviews of Extra Space Storage
Based on the reviews I’ve gathered for Extra Space Storage, it’s clear that customers are overwhelmingly positive about their experiences. Many highlight the excellence of the service received from start to finish. It’s refreshing to see how respectful and appreciative the staff are towards their clients. One reviewer specifically mentioned feeling valued, which is essential when you work hard for your money.
Alicia, in particular, stands out as a star employee. Multiple reviewers praised her knowledgeability and friendly demeanor. People commented about wishing more businesses had staff like her, indicating that her approach leaves a lasting impression. Her positive attitude seems to reflect the overall culture of the facility.
Convenience is a recurring theme in these reviews. Customers appreciate the ease of access and how management goes above and beyond to simplify the rental process. Whether it’s finding the right unit or addressing specific needs, it seems that the staff genuinely care about making the experience as smooth as possible. This level of service contributes significantly to their high rating of 4.9 out of 5.
Safety and security are also critical factors that customers consider. Many reviews emphasize that Extra Space Storage is well-maintained and secure. One reviewer referred to it as a “best-kept secret,” signifying not only satisfaction but also a sense of trust in the facility. It’s reassuring to hear that belongings can be stored in a safe environment, and customers felt comfortable accessing their units without any issues.
The mention of climate control adds an extra layer of assurance for those storing sensitive items. Clients expressed confidence knowing that their belongings were stored in an environmentally controlled area. The consistent feedback regarding the friendliness and helpfulness of the staff reinforces the idea that this storage facility truly prioritizes customer service.
In summary, the sentiment surrounding Extra Space Storage is overwhelmingly positive. With excellent service, a friendly staff, convenient processes, and a secure environment, it’s no wonder that customers are quick to recommend this storage facility to others. Overall, my impression is that this facility offers great value and care for its clients’ needs.
